We always replace on a new-for-old basis, so even if you bought secondhand you must insure your bike for the amount it would cost to buy new today. If it is no longer sold, base the value on the nearest equivalent bike.
If you don’t have your frame number to hand, don’t worry, you can provide it to us at a time more convenient to you. However, please note, your insurance policy might not be valid in the event of a claim until we have this information. How to find your frame number.
In order to make a successful claim for cycle theft, you must use a Silver-rated Sold Secure lock. This rating is for a cycle with an insured value, including all fixed accessories, below £1,500.
To check the rating of your lock, visit the Sold Secure Website or call 01327 264 687.
In order to make a successful claim for cycle theft, you must use a Gold-rated Sold Secure lock. This rating is for a cycle with an insured value, including all fixed accessories, over £1,500.
To check the rating of your lock, visit the Sold Secure Website or call 01327 264 687.